Viajes Cusco

Claim Book

Claim Book

Consumer rights

Claim Book

If you wish to make a complaint, you can use the Complaint Book to file your complaint or claim. The Complaint Book is a register in which people can file their complaints or claims with any company or institution in Peru and aims to provide a means to resolve in a fair and equitable manner problems or conflicts with companies.

Provider Viajes Cusco
RUC 00000000000
Address Cusco 123
Email info@viajescusco.com
Claim vs. complaint: a claim is related to dissatisfaction with a product or service. A complaint is related to customer service or another issue not directly linked to the product or service. We will respond within 15 business days. Submitting this form does not limit any rights granted by applicable consumer protection regulations.
Claim Book

Complaints Book

Submit a claim or complaint under the Peruvian Consumer Protection framework. A copy will be sent to your email.

1

Type of entry

2

Consumer identification

Please enter your full name.
Please choose a document type.
Please enter your document number.
Please enter a valid email.
Please enter your address.
3

Product or service identification

Please identify the product or service.
Please enter the product or service involved.
USD
4

Details of the claim or complaint

Please describe what happened.
Please tell us what solution you request.
5

Confirmation

9 + 5 =
Please solve the math question.
This declaration is required.

Fields marked with * are required. You will receive a copy by email.

Payment and trust logos